As school districts weigh the impact of losing assurances of 鈥渘et neutrality,鈥� a professional organization is encouraging them to protect themselves up-front against a potential decline in the speed and quality of their web access.
The Consortium for School Networking on Tuesday on content-delivery practices they should require in contracts with internet service providers.
The consortium, which represents K-12 technology officers, concedes that the document is premised on some speculation and guesswork.
That鈥檚 because it鈥檚 unclear how school systems鈥� internet access will be affected鈥攊f at all鈥攂y last month鈥檚 approved by the Federal Communications Commission.
鈥淚 don鈥檛 think we鈥檙e saying we have a magic bullet in a post-net neutrality world,鈥� said Keith Krueger, the consortium鈥檚 CEO. 鈥淲e want to provide practical advice to districts. Are there things they can do, are there protections they can put in place?鈥�
Net neutrality is the idea that internet service providers should not be allowed to treat web traffic differently, slowing some content and prioritizing other material based on an organization鈥檚 ablity to pay for faster service or other factors.
Guarantees in Writing
Like many ed-tech organizations, COSN has argued that the FCC鈥檚 Dec. 14 vote to dismantle Obama-era net neutrality protections was a mistake that could potentially hurt schools.
That policy decision, championed by Republican FCC Chairman Ajit Pai, reversed a two-year old order designed to protect net neutrality. The earlier order forbade internet service companies from blocking or throttling content鈥攂asically degrading or impairing the flow of traffic鈥攐r engaging in 鈥減aid prioritization鈥� of content.
Pai has argued that the 2015 policy was federal overreach that has stymied innovations by internet service providers that could benefit web users. He says fears that the companies will engage in bad practices are overblown.
Some school leaders and librarians, however, fear that the FCC鈥檚 change 鈥攕uch as videos, games, and curricula鈥攖hat teachers and students rely on.
Others worry that without net neutrality, internet service providers will give preferential treatment to the wealthiest companies and education content providers, while slowing online resources created by small, potentially innovative businesses.
COSN advises districts to take the following steps to protect themselves:
- They should closely review their service-level agreements with vendors and make sure they include specific metrics on internet performance. The metrics should include the 鈥渆ntire complement of internet traffic,鈥� regardless of what internet protocol, or network delivery system, is used by the district.
- They should ask their ISPs for written assurances that there will be no 鈥減referential treatment鈥� for content, based on site origination or destination, internet protocol, and other factors.
Overall, district tech leaders should not hesitate, when negotiating with internet service providers, to 鈥渁sk them point blank: 鈥榃hat is your policy on this?鈥欌�� said Marie Bjerede, the principal of leadership initiatives for COSN.
The Right to Ask Tough Questions
One lingering question for K-12 officials is how easily they would be able to determine with any certainty that their online content was being slowed or throttled鈥攐r if the traffic flow is slowing down for another reason, related to a website, network, or capacity problem.
Ron Reyer, the director of technology services for the Bethel Park School District in Pennsylvania, said answering those questions is far from simple. But K-12 officials have the right to ask internet service companies to provide details on their performance in ensuring fast delivery of content, said Reyer, who worked with a group of school officials who contributed ideas for the COSN document.
The goal should be to 鈥渆ngage vendors, content providers, and [districts] in a three-way conversation on 鈥楬ow are we going to solve our problem?鈥� 鈥� Reyer said.
Fred Campbell, the director of Tech Knowledge, a free-market think tank and a supporter of Pai鈥檚 policy, said he saw no harm in COSN鈥檚 advice to districts. But he also does not believe that internet service providers are about to change their practices in ways that will undermine schools. Districts are 鈥渆nterprise customers,鈥� and internet service providers have an incentive to make them happy.
鈥淚鈥檇 be very surprised if it is ever necessary,鈥� Campbell said of the COSN document. 鈥淚 see very little to be gained [for those companies] in blocking that content.鈥�
COSN鈥檚 document notes that a consortia of districts will have more leverage with internet service providers in negotiating contract provisions than individual school systems. Districts that have a choice of more than one provider will have that leverage, too, said Krueger.
But many districts have few options, he noted: said they have only one internet service provider available to them.
鈥淲e鈥檙e not as concerned about places with competition,鈥� Krueger said. 鈥淏ut if you鈥檙e in a place with no competition, there鈥檚 no recourse if your provider doesn鈥檛 want to do this.鈥�
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