ÌÇÐ͝Âþvlog

Ed-Tech Policy

Low-Income Families Can Qualify for Free Internet, But Schools Should Explain How

By Arianna Prothero — October 19, 2022 3 min read
A team of people build a path across the digital divide.
  • Save to favorites
  • Print
Email Copy URL

Tens of millions of students still don’t have internet access at home. And that is the case even though schools are still asking students to get a good chunk of their homework done online after school.

What makes the situation even worse for students is that fewer school districts are helping pay for students’ home internet now that full-time remote and hybrid learning are mostly in the rearview mirror.

Education Week spoke with Jack Lynch, the chief operating officer for EducationSuperHighway, a nonprofit internet access advocacy organization, about the vital role schools and districts can still play in keeping families connected to the internet.

This interview has been edited for length and clarity.

There has been a steep drop in the number of schools offering home internet to students whose families can’t afford it. What are the consequences of this shift?

Jack Lynch

During the crisis of the pandemic, schools saw this as something they needed to step in and do, but now that we’re getting back to normal, schools are reopened, kids are back in the classroom, the issue isn’t going away. And the issue is that about 15 million students during the pandemic didn’t have internet access at home and we know that’s still a problem.

We’re not exactly sure how much that number has changed since then, but there is a sizable number of students who still don’t have internet access at home.

I think the challenge is that schools aren’t sure what their role is in terms of making sure that a student has internet access at home.

Without COVID aid dollars, will there be more federal money coming in to help families?

Yes, there is. The Affordable Connectivity Program was part of the Infrastructure [Investment] and Jobs Act. And it provides a $30 dollar discount on monthly internet bills for qualifying households. So, if you’re enrolled in Medicaid, you’re eligible, or if you have a child who receives free or reduced priced lunch at school, that is another qualifying program. Then there is also income-based qualification.

Another important aspect of this is that in concert with the White House and the federal government, a number of internet service providers across the country have committed to offering $30 a month or less plans for households who qualify, which means that this will essentially be free if you are eligible for the ACP and you choose one of those plans.

What role should schools play in keeping students connected to the internet at home?

The thing schools are really set up to do is to be the trusted messengers to their families and households about the ACP and pointing them to how they can apply for it.

Awareness about the ACP is very low nationally. Only about 25 percent of eligible households are even aware that the program exists. Without being aware that the program exists, you’re never going to sign up for it.

We have a resource on our website, on EducationSuperHighway.org called the for school districts. It’s basically a playbook for how districts can reach out to their unconnected families and give them the information they need to sign up for the ACP.

Has the pandemic changed the expectations around what students should be able to do from home?

Absolutely. Teachers, schools have really embraced technology as a result of the pandemic. The schools are open again, but the technology is staying. As the whole K-12 ecosystem has gotten more comfortable with technology in the classroom, digital learning, using these digital tools to help administer education—which is a good thing overall, right?—but we need to make sure every student can access it equally and equitably. This was a problem before the pandemic, people referred to it as the “homework gap"—the number of students who couldn’t do their homework at home.

The consequences of not having internet at home have only increased now for students caught in that divide.

Is there a pandemic silver lining in terms of the number of kids now connected? Are we still at a higher level of connectivity than the pre-pandemic baseline?

We most certainly are. If the number was 15 million at the beginning of the pandemic, all these efforts have connected probably millions of households, whether that’s through the Emergency Connectivity Fund, or the ACP, or even hotspots, which are better than nothing. More people are connected now than ever before, but if we don’t transition into sustainable solutions, then we might go backwards.

Related Tags:

Events

This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
College & Workforce Readiness Webinar
Smarter Tools, Stronger Outcomes: Empowering CTE Educators With Future-Ready Solutions
Open doors to meaningful, hands-on careers with research-backed insights, ideas, and examples of successful CTE programs.
Content provided by 
Reading & Literacy Webinar Supporting Older Struggling Readers: Tips From Research and Practice
Reading problems are widespread among adolescent learners. Find out how to help students with gaps in foundational reading skills.
This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
Reading & Literacy Webinar
Improve Reading Comprehension: Three Tools for Working Memory Challenges
Discover three working memory workarounds to help your students improve reading comprehension and empower them on their reading journey.
Content provided by 

EdWeek Top School Jobs

Teacher Jobs
Search over ten thousand teaching jobs nationwide — elementary, middle, high school and more.
Principal Jobs
Find hundreds of jobs for principals, assistant principals, and other school leadership roles.
Administrator Jobs
Over a thousand district-level jobs: superintendents, directors, more.
Support Staff Jobs
Search thousands of jobs, from paraprofessionals to counselors and more.

Read Next

Ed-Tech Policy Chile Becomes Latest Country to Ban Smartphones During Class
The new law will take effect next year.
1 min read
A professor passes out cell phone signal jammers to students to place their cell phones into, as part of a pilot program to reduce mobile use during school hours, at Bicentenario School in Santiago, Chile, on Sept. 8, 2025.
A professor passes out cellphone signal jammers to students to place their cellphones into as part of a pilot program to reduce mobile phone use during school hours at Bicentenario School in Santiago, Chile, on Sept. 8, 2025. The country has become the latest to pass a law restricting students' cellphone use during class.
Esteban Felix/AP
Ed-Tech Policy How Schools Can Balance AI’s Promise and Its Pitfalls
Three ÌÇÐ͝Âþvlog share tips on how schools can navigate this fast-evolving technology.
3 min read
Robotic hand holding a notebook with flying from it books, letters and messages. Generated text, artificial intelligence tools concept.
DigitalVision Vectors/Getty
Ed-Tech Policy Q&A Why a Good Cellphone Policy Is About More Than Just Restrictions
At least 32 states and the District of Columbia require districts to restrict students' cellphone use.
5 min read
A student in Saxon Brown's 9th grade honors English class works on a timeline for an assignment on To Kill A Mockingbird, including drawing some of the characters from the book, at Bel Air High School in Bel Air, Md., on Jan. 25, 2024.
A student in a 9th grade honors English class uses a cellphone to work on a timeline for an assignment on <i>To Kill A Mockingbird</i>, including drawing some of the characters from the book, at Bel Air High School in Bel Air, Md., on Jan. 25, 2024. Most states have started requiring restrictions to students' access to their phones during the school day, but Maryland does not have statewide restrictions.
Jaclyn Borowski/Education Week
Ed-Tech Policy After FCC Cuts, This Nonprofit Keeps Schools’ Wi-Fi Connections Alive
Mission Telecom said it hopes other service providers follow its lead.
5 min read
Spencer Hollers works to equip Southside Independent School District buses with wifi on Aug. 13, 2020, in San Antonio, Texas. Southside will begin the year with remote teaching and will place the wifi-equipped buses around the school district to help students without access to the internet.
Spencer Hollers works to equip Southside Independent School District buses with Wi-Fi on Aug. 13, 2020, in San Antonio, Texas. Wi-Fi on school buses became E-rate-eligible in 2023 under the Biden administration, but in 2025 the Trump administration's FCC removed the service from the E-rate eligible services list.
Eric Gay/AP