Ķvlog

Classroom Technology

Parents Lack Digital Know-How. Is It Schools’ Responsibility to Fix That?

By Alyson Klein — January 15, 2025 2 min read
Mother and son work at home on laptop.
  • Save to favorites
  • Print
Email Copy URL

Schools can play a role in improving parents’ digital know-how so they can help their children work through online class assignments at home. But they can’t do it alone, concludes a released Jan. 14 by the State Educational Technology Directors Association.

Most parents wish they had greater digital savvy and stronger technological skills so that they could help their children with online class assignments, and in navigating the complex worlds of social media and misinformation online, the report notes.

In fact, 83 percent of families want their schools to provide more information on how to use digital tools to support their children’s learning, according to a survey by Project Tomorrow, a nonprofit organization focused on digital equity, that was cited in SETDA’s report.

A little more than half of parents—51 percent—said they felt “very comfortable” managing their children’s passwords and access to online learning sites. Half said the same of using digital textbooks and curriculum, the Project Tomorrow survey found.

Schools increasingly find themselves having to puzzle through challenges brought on by technology that affects students’ lives outside of school, said Ji Soo Song, the director of projects and initiatives at SETDA.

“Districts are facing a lot of demands when it comes to policy and practice and guidance with emerging issues like the cellphone ban [questions], digital citizenship, media literacy, and AI,” he said. “They’re facing those demands, but they don’t have the internal capacity to be able to handle them.”

Song added: “Schools, as stretched as they are, can’t just be the sole institution that teaches these skills. There needs to be a communitywide approach.”

That sentiment is echoed in the report, which recommends that “building K–12 digital skills must be a multi-sector, whole-ecosystem commitment so that the work is sustainable and not the sole responsibility of school systems.”

It suggests that family engagement be a key part of any community’s digital equity strategy and that parents be given the resources they need to support their children’s digital skill development at home.

Some states—including Delaware, Massachusetts, and New Mexico—are working to boost the digital citizenship skills of both parents and students by requiring schools to teach specific skills alongside academics to students.

Helping the parents who struggle the most with technology

Low-income parents, those with lower education levels, and those whose first language is not English are more likely to struggle in helping children use technology to complete school assignments at home, according to research conducted, in part, by Vikki Katz, a professor in the school of communication studies at Chapman University in Irvine, Calif.

That exacerbates existing inequities, Katz said.

But the gap in digital expertise between such families and those from more advantaged backgrounds began to close during the pandemic, as more parents were called on to help children navigate digital learning, her research found.

Still, Katz worries that “because we really haven’t capitalized on [that progress] where we could have absolutely, that those gaps are reopening again,” she said.

Related Tags:

Events

This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
Teaching Webinar
Maximize Your MTSS to Drive Literacy Success
Learn how districts are strengthening MTSS to accelerate literacy growth and help every student reach grade-level reading success.
Content provided by 
College & Workforce Readiness Webinar How High Schools Can Prepare Students for College and Career
Explore how schools are reimagining high school with hands-on learning that prepares students for both college and career success.
This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
School Climate & Safety Webinar
GoGuardian and Google: Proactive AI Safety in Schools
Learn how to safely adopt innovative AI tools while maintaining support for student well-being. 
Content provided by 

EdWeek Top School Jobs

Teacher Jobs
Search over ten thousand teaching jobs nationwide — elementary, middle, high school and more.
Principal Jobs
Find hundreds of jobs for principals, assistant principals, and other school leadership roles.
Administrator Jobs
Over a thousand district-level jobs: superintendents, directors, more.
Support Staff Jobs
Search thousands of jobs, from paraprofessionals to counselors and more.

Read Next

Classroom Technology How One Teacher Built a STEM and Robotics Program on a Shoestring Budget
This rural Arkansas elementary and middle school teacher gives her students rich STEM experiences by using a creative mix of tools.
4 min read
070125 ISTE KD 22 BS
Jennifer Watkins, who runs a STEM program for the Fouke school district in rural Arkansas, shared how she uses inexpensive ed-tech tools to help students understand robotics at the ISTE+ASCD annual technology and learning conference this summer.
Kaylee Domzalski/Education Week
Classroom Technology Q&A Why One Teacher Told Students to Put Their Chromebooks Away—for Good
Chemistry teacher Marcie Samayoa went back to paper-and-pencil lessons this school year. It's led to deeper engagement.
7 min read
A student in Lynne Martin's 5th grade class studies math using a Chromebook at Markham Elementary School in Oakland, Calif. on Thursday, Sept. 5, 2019. The school suffered its second theft of Chromebooks in the past year, with about 64 of the laptops stolen over the Labor Day holiday weekend.
A student in Lynne Martin's 5th grade class studies math using a Chromebook at Markham Elementary School in Oakland, Calif. on Thursday, Sept. 5, 2019. Some teachers, worried about an over-saturation of digital devices, are now ditching the popular tech tools.
Paul Chinn/San Francisco Chronicle via AP
Classroom Technology Is Virtual P.E. the Future?
Physical education plays a big role in keeping kids active in an era dominated by screens. But as technology is increasingly incorporated into schools and classrooms, can it also be leveraged to get them moving?
5 min read
Young girl watching video online on laptop and doing fitness exercises at school. Distant training with personal trainer. Online education concept.
Konstantin Koekin/iStock
Classroom Technology Learning New Tech Skills Is Hard. Tech Coaches Say They Can Help
A tech integration specialist shares how she incentivizes teachers to work with her.
2 min read
Patricia Ferris (center), a technology integration specialist for the Kankakee school district in Illinois, and Stacie Tefft (top left), an instructional technology coach for the Learning Technology Center of Illinois, present a poster session about how to inspire teacher buy-in for tech coaching at the ISTELive 25 + ASCD Annual Conference 25 in San Antonio on July 2.
Patricia Ferris, center, a technology integration specialist for the Kankakee schools in Illinois, and Stacie Tefft, top left, an instructional technology coach for the Learning Technology Center of Illinois, recommend specific approaches for how to help teachers learn technology skills at the ISTE+ASCD annual conference in San Antonio on July 2.
Kaylee Domzalski/Education Week